Awarded Contractocds-h6vhtk-02ce84

Multi Provider Framework Agreement for the Provision of Interpreting, Translation and Related Services

Norfolk County Council on behalf of INTRAN has established a multi provider framework agreement for the provision of professional public interpreting, translation and related language services.INTRAN is a public and third sector multi-agency partnership that ensures people who are Deaf, and those with limited or no English proficiency, have equitable access to information and services through the provision of professional interpreting, translation, transcription and related language support services.

Buyer

Norfolk County Council

Value

£6,000,000

Published

17 Jun 2022

Closes

29 Sept 2021

Procurement details

Source

Find a Tender

Region

Norwich and East Norfolk

Procurement method

Selective

Category

Services

Contract starts

Not provided

Contract ends

Not provided

CPV classifications

79530000

Translation services

79540000

Interpretation services

Lots

Lot 1 Multi Provider Framework Agreement for the Provision of Interpreting, Translation and Related Services

Value not provided

Intran is a multi agency partnership which provides and manages access to interpreting and translation services for people in the Eastern region and surrounding counties who are deaf, hard of hearing or whose first language is not English and cannot communicate effectively in English. The current framework agreement ends on 30.6.2022 and work has commenced o...

Delivery: East Anglia

Lot 1a Face to Face and Remote English/British Sign Language Interpreting on appointment and related services – Bedfordshire

£30,000

This Lot will enable people who have a hearing impairment to access the communication support they need on a face-to-face basis or by video link. The core service will include the provision of Face-to-Face and Video English/British Sign Language interpreting on appointment. Priority will always, unless specifically required otherwise by the INTRAN member, be...

Delivery: Bedfordshire and Hertfordshire

Lot lb Face to Face and Remote English/British Sign Language Interpreting on appointment and related services – Cambridgeshire

Value not provided

This Lot will enable people who have a hearing impairment to access the communication support they need on a face-to-face basis or by video link. The core service will include the provision of Face-to-Face and Video English/British Sign Language interpreting on appointment. Priority will always, unless specifically required otherwise by the INTRAN member, be...

Delivery: Cambridgeshire CC

Lot 1c Face to Face and Remote English/British Sign Language Interpreting on appointment and related services – Essex

£30,000

This Lot will enable people who have a hearing impairment to access the communication support they need on a face-to-face basis or by video link. The core service will include the provision of Face-to-Face and Video English/British Sign Language interpreting on appointment. Priority will always, unless specifically required otherwise by the INTRAN member, be...

Delivery: Essex

Lot 1d Face to Face and Remote English/British Sign Language Interpreting on appointment and related services – Hertfordshire

£30,000

This Lot will enable people who have a hearing impairment to access the communication support they need on a face-to-face basis or by video link. The core service will include the provision of Face-to-Face and Video English/British Sign Language interpreting on appointment. Priority will always, unless specifically required otherwise by the INTRAN member, be...

Delivery: Hertfordshire

Lot 1e Face to Face and Remote English/British Sign Language Interpreting on appointment and related services – Norfolk

£30,000

This Lot will enable people who have a hearing impairment to access the communication support they need on a face-to-face basis or by video link. The core service will include the provision of Face-to-Face and Video English/British Sign Language interpreting on appointment. Priority will always, unless specifically required otherwise by the INTRAN member, be...

Delivery: Breckland and South Norfolk, North and West Norfolk, Norwich and East Norfolk

Lot 1f Face to Face and Remote English/British Sign Language Interpreting on appointment and related services - Suffolk

£30,000

This Lot will enable people who have a hearing impairment to access the communication support they need on a face-to-face basis or by video link. The core service will include the provision of Face-to-Face and Video English/British Sign Language interpreting on appointment. Priority will always, unless specifically required otherwise by the INTRAN member, be...

Delivery: Suffolk

Lot 1g Face to Face and Remote English/British Sign Language Interpreting on appointment and related services – East Midlands

£30,000

This Lot will enable people who have a hearing impairment to access the communication support they need on a face-to-face basis or by video link. The core service will include the provision of Face-to-Face and Video English/British Sign Language interpreting on appointment. Priority will always, unless specifically required otherwise by the INTRAN member, be...

Delivery: East Midlands (England)

Lot 1h Face to Face and Remote English/British Sign Language Interpreting on appointment and related services – South East

£30,000

Counties in the South East

Delivery: South East (England)

Lot 2a Face to Face and Remote Foreign Language & Dialects/English Interpreting on appointment – Eastern Region

£2,124,000

This Lot will enable people who have Limited or No English Proficiency to access a professional interpreter in a language/dialect they understand on a face to face basis or by video link arranged in advance. Priority will always, unless specifically required otherwise by the INTRAN member, be given to accessing locally-based interpreters.

Delivery: Bedfordshire and Hertfordshire, Essex, Breckland and South Norfolk, North and West Norfolk, Norwich and East Norfolk, Suffolk

Lot 2b Face to Face and Remote Foreign Language & Dialects/English Interpreting on appointment – East Midlands

£354,000

This Lot will enable people who have Limited or No English Proficiency to access a professional interpreter in a language/dialect they understand on a face to face basis or by video link arranged in advance. Priority will always, unless specifically required otherwise by the INTRAN member, be given to accessing locally-based interpreters.

Delivery: East Midlands (England)

Lot 2c Face to Face and Remote Foreign Language & Dialects/English Interpreting on appointment – South East

£354,000

This Lot will enable people who have Limited or No English Proficiency to access a professional interpreter in a language/dialect they understand on a face to face basis or by video link arranged in advance. Priority will always, unless specifically required otherwise by the INTRAN member, be given to accessing locally-based interpreters.

Delivery: South East (England)

Lot 3 Telephone English/Foreign languages and dialects interpreting on demand

£2,442,000

This Lot will enable people who have limited or no English Proficiency to access a telephone interpreter in a language/dialect they understand. The access will be immediate, established within seconds of connecting, and will not be on appointment. The service will be on demand 24 hours a day 365 days a year.

Delivery: East Of England, South East (England), East Midlands (England)

Lot 4a Video Interpreting English/British Sign Language and related services

£12,000

This Lot will enable people who are users of British Sign Language to communicate with staff communicating in English, via a video interpreter.

Delivery: East Of England, East Midlands (England), South East (England)

Lot 4b Video Interpreting English/Foreign Languages and Dialects and related services

£36,000

This Lot will enable people who are speakers of a foreign language or dialect to communicate with staff communicating in English, via a video interpreter.

Delivery: East Of England, East Midlands (England), South East (England)

Lot Lot 5 Translation, Braille and related services

Value not provided

This Lot will enable INTRAN members to access translated versions of text documents within agreed timescales.

Delivery: East Of England, East Midlands (England), South East (England)

Documents

No document metadata is available for this public record.

Contains public sector information licensed under the Open Government Licence v3.0.