Awarded Contractocds-h6vhtk-02c4fc

East Renfrewshire Council Telecare Alarm Receiving & Call- Handing System – Supply, Implementation, Support and Licensing/ Maintenance from Analogue to Digital Operation

East Renfrewshire Council is inviting tenders, from suitably qualified companies for the provision and installation of an Alarm Receiving Centre. East Renfrewshire Council provides a 24/7/365 call handling services to c.3000 citizens within the Authority Area, handling a total of c.24000 incoming alarm calls and outbound calls per month. This is delivered through SLAs with East Renfrewshire HSCP for individuals (c.2537 clients), and for our Housing Services (323 scheme clients), and with a third party Housing Assoc...

Buyer

East Renfrewshire Council

Value

£320,000

Published

7 Oct 2021

Closes

10 Aug 2021

Procurement details

Source

Find a Tender

Region

UKM83

Procurement method

Open

Category

Services

Contract starts

Not provided

Contract ends

Not provided

CPV classifications

79512000

Call centre

79711000

Alarm-monitoring services

Lots

Lot 1 East Renfrewshire Council Telecare Alarm Receiving & Call- Handing System – Supply, Implementation, Support and Licensing/ Maintenance from Analogue to Digital...

£1,200,000

Open tender. Additional information: Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Delivery: UKM83

Documents

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Contains public sector information licensed under the Open Government Licence v3.0.