Awarded Contractocds-h6vhtk-02c324

IT Managed Services Contract

Contract for the provision of managed IT services to encompass: 1)Ongoing support, maintenance and development of our case management system; 2) Ongoing support, maintenance and development of our new cloud-based enterprise data warehouse; 3) Design, development and ongoing support and maintenance of a new digital engagement capability for our business; and 4) Provision of IT resources on demand to augment the Financial Ombudsman Service's team on an ad-hoc basis.

Buyer

Financial Ombudsman Service Limited

Value

£16,336,547

Published

6 Apr 2022

Closes

2 Aug 2021

Procurement details

Source

Find a Tender

Region

Tower Hamlets

Procurement method

Selective

Category

Services

Contract starts

Not provided

Contract ends

Not provided

CPV classifications

72000000

IT services: consulting, software development, Internet and support

72200000

Software programming and consultancy services

72400000

Internet services

72500000

Computer-related services

72600000

Computer support and consultancy services

Lots

Lot 1 IT Managed Services Contract

£16,336,547

1)Ongoing support, maintenance and development of our case management system; 2) Ongoing support, maintenance and development of our new cloud-based enterprise data warehouse; 3) Design, development and ongoing support and maintenance of a new digital engagement capability for our business; and 4) Provision of IT resources on demand to augment the Financial...

Delivery: London

Documents

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Contains public sector information licensed under the Open Government Licence v3.0.