Pipeline Noticeocds-h6vhtk-02bdea

West Midlands Trains, Greater Anglia, and East Midlands Rail Shared Services - Customer Experience and Delay Repay

Abellio Transport Holdings Limited will be tendering on behalf of the following Train Operating Companies (TOC's); West Midlands Trains (WMT), Greater Anglia (GA) and East Midlands Rail (EMR) for Customer Experience and Delay Repay Shared Services. The Customer Experience service includes but not limited to, back-office processing, telephony, business fulfilment and reporting.

Buyer

ABELLIO TRANSPORT HOLDINGS LIMITED

Value

Not provided

Published

18 Jun 2021

Closes

18 Jun 2021

Procurement details

Source

Find a Tender

Region

London

Procurement method

Not provided

Category

Services

Contract starts

Not provided

Contract ends

Not provided

CPV classifications

79342300

Customer services

Lots

Lot 1 West Midlands Trains, Greater Anglia, and East Midlands Rail Shared Services - Customer Experience and Delay Repay

Value not provided

Abellio Transport Holdings Limited will be tendering on behalf of the following Train Operating Companies (TOC's); West Midlands Trains (WMT), Greater Anglia (GA) and East Midlands Rail (EMR) for Customer Experience and Delay Repay Shared Services. The Customer Experience service includes but not limited to, back-office processing, telephony, business fulfil...

Delivery: United Kingdom

Documents

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Contains public sector information licensed under the Open Government Licence v3.0.