Customer Experience Programme
Network Rail identified a requirement to support the Customer Experience Programme from a third-party supplier to deliver the following: - Expert strategic advice and input to support the programme to deliver and embed a service culture. - The design and creation of training and experiences designed to promote and embed a service culture for all audiences within Network Rail. - The delivery of these experiences, and existing experiences, to teams within areas of Network Rail that are identified by the Customer Expe...
Buyer
Network Rail Infrastructure Ltd
Value
£2,000,000
Published
25 Nov 2021
Closes
12 Jul 2021
Procurement details
Source
Find a Tender
Region
United Kingdom
Procurement method
Selective
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
79400000
Business and management consultancy and related services
79413000
Marketing management consultancy services
Lots
Lot 1 Customer Experience Programme
£2,000,000
Network Rail identified a requirement to support the Customer Experience Programme from a third-party supplier to deliver the following: - Expert strategic advice and input to support the programme to deliver and embed a service culture. - The design and creation of training and experiences designed to promote and embed a service culture for all audiences wi...
Delivery: United Kingdom
Documents
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