Open Tenderocds-h6vhtk-02b8f7

Tenants Satisfaction Survey Services

The Council’s Housing service regularly engages with tenants to gain valuable feedback relating to the services it delivers. This feedback allows us to assess the performance of both Contractors and internal teams within the Housing Service and make changes to service delivery to improve services for residents.Thurrock Council is seeking to appoint a single, suitably qualified and experienced service provider, who has experience with carrying out telephone surveys for Housing related services.

Buyer

Thurrock Council

Value

Not provided

Published

7 Jun 2021

Closes

12 Jul 2021

Procurement details

Source

Find a Tender

Region

Thurrock

Procurement method

Open

Category

Services

Contract starts

Not provided

Contract ends

Not provided

CPV classifications

79300000

Market and economic research; polling and statistics

Lots

Lot 1 Tenants Satisfaction Survey Services

Value not provided

This procurement exercise is to commission a contract for telephone interviews to be conducted by an independent organisation to gauge resident satisfaction with services provided by the Housing Department.The Housing department regularly consults with residents to gain valuable feedback regarding repairs, work completed on the Transforming Homes programme,...

Delivery: Thurrock

Documents

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Contains public sector information licensed under the Open Government Licence v3.0.