Contact Centre Services
A Contact Centre Service provider is required to support the University's call centre operation for the University Clearing process from the 1st July 2021 to 31st August. The university cannot resource the prolonged call centre support that is needed this year, due to the increased uncertainty within the applicant community caused by the Covid-19 impacts on study and examinations. During this period it is anticipated that 20 call handlers will be required, rising to 300 during the 10th to 12th August 2021. Call han...
Buyer
UNIVERSITY OF NOTTINGHAM (THE)
Value
£350,000
Published
13 Jul 2021
Closes
13 Jul 2021
Procurement details
Source
Find a Tender
Region
Nottingham
Procurement method
Limited
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
79512000
Call centre
Lots
Lot 1 Contact Centre Services
£350,000
Contact Centre Services contract to provide the anticipated call handlers, training and the necessary resources to support the transition and mobilisation of the service.
Delivery: United Kingdom
Documents
No document metadata is available for this public record.
Contains public sector information licensed under the Open Government Licence v3.0.