Open Tenderocds-h6vhtk-02aad7

Customer Experience Solution & Employee Engagement Solution

Delivery of a Customer Experience Solution and an Employee Engagement Solution. The agreement will be split into lots and applications are invited for one or both lots. Lot 1 - Customer Experience Solution which will allow DCC to capture and measure customer feedback Lot 2 - Employee Engagement Solution which will allow DCC to capture and measure employee feedback in key areas to assess employee engagement levels.

Buyer

Dwr Cymru Cyfyngedig

Value

Not provided

Published

27 Apr 2021

Closes

26 May 2021

Procurement details

Source

Find a Tender

Region

Wales

Procurement method

Selective

Category

Services

Contract starts

Not provided

Contract ends

Not provided

CPV classifications

72000000

IT services: consulting, software development, Internet and support

48517000

IT software package

72313000

Data capture services

72314000

Data collection and collation services

72316000

Data analysis services

Lots

Lot 1 Customer Experience Solution & Employee Engagement Solution

Value not provided

Lot 1: Customer Experience Solution

Delivery: Wales

Lot 2 Customer Experience Solution & Employee Engagement Solution

Value not provided

Lot 2: Employee Engagement Solution

Delivery: Wales

Documents

No document metadata is available for this public record.

Contains public sector information licensed under the Open Government Licence v3.0.