Customer Experience Solution & Employee Engagement Solution
Delivery of a Customer Experience Solution and an Employee Engagement Solution. The agreement will be split into lots and applications are invited for one or both lots. Lot 1 - Customer Experience Solution which will allow DCC to capture and measure customer feedback Lot 2 - Employee Engagement Solution which will allow DCC to capture and measure employee feedback in key areas to assess employee engagement levels.
Buyer
Dwr Cymru Cyfyngedig
Value
Not provided
Published
27 Apr 2021
Closes
26 May 2021
Procurement details
Source
Find a Tender
Region
Wales
Procurement method
Selective
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
72000000
IT services: consulting, software development, Internet and support
48517000
IT software package
72313000
Data capture services
72314000
Data collection and collation services
72316000
Data analysis services
Lots
Lot 1 Customer Experience Solution & Employee Engagement Solution
Value not provided
Lot 1: Customer Experience Solution
Delivery: Wales
Lot 2 Customer Experience Solution & Employee Engagement Solution
Value not provided
Lot 2: Employee Engagement Solution
Delivery: Wales
Documents
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