Awarded Contractocds-h6vhtk-029457

Market Research and Insight Services

Network Rail identified a requirement for the provision of market research from third-party suppliers to provide the following activities both nationally and regionally: - Quantitative and qualitative primary market research - Commercial market intelligence - Online survey tool

Buyer

Network Rail Infrastructure Ltd

Value

£7,000,000

Published

18 Feb 2021

Closes

18 Feb 2021

Procurement details

Source

Find a Tender

Region

United Kingdom

Procurement method

Selective

Category

Services

Contract starts

Not provided

Contract ends

Not provided

CPV classifications

79310000

Market research services

79311000

Survey services

Lots

Lot 1 Qualitative and Quantitative Primary Market Research

£7,000,000

The lot includes but not limited to the following: • B2C/B2B/CX • Employee engagement • Communications development & evaluation • Brand reputation • Politicians • Journalists • Mystery shopping • Pedestrian counting • Behaviour change • Segmentation • Public health and safety

Delivery: United Kingdom

Lot 2 Commercial Market Intelligence

£4,800,000

The lot includes but not limited to the following: • Trends and insight into retail buying behaviours of consumers o General retail consumer buying behaviours (national and global o Travel retail consumer buying behaviours (national and global o Customer experience – experiential activity • Customer profiling and segmentation • Thought leadership in the reta...

Delivery: United Kingdom

Lot 3 Online Tool

£240,000

The lot includes but not limited to the following: • Requires bespoke registration and onboarding process • Quantitative panel and qualitative functions • Support service for users including but not limited to access support, building surveys, training support etc. • Unlimited users & surveys capability • Easy and intuitive to use for non-research specialist...

Delivery: United Kingdom

Documents

No document metadata is available for this public record.

Contains public sector information licensed under the Open Government Licence v3.0.