DoF - Digital NI - Contact Centre Services for Government
DoF is seeking to procure the services of a Supplier to deliver the following services as a minimum; a) Provision of a fully managed Contact Centre solution that can service the current needs and outcomes for Citizens. The Supplier is required to provide the infrastructure, technology, management, and resourcing of the Contact Centre. b) Servicing and management of calls for a 24,7 Flooding Incident Line requirements. c) Servicing and management of calls for Emergency Response requirements. d) Technology solutions...
Buyer
Department of Finance DoF
Value
Not provided
Published
16 Feb 2021
Closes
16 Feb 2021
Procurement details
Source
Find a Tender
Region
United Kingdom
Procurement method
Not provided
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
79512000
Call centre
Lots
Lot default DoF - Digital NI - Contact Centre Services for Government
Value not provided
DoF is seeking to procure the services of a Supplier to deliver the following services as a minimum; a) Provision of a fully managed Contact Centre solution that can service the current needs and outcomes for Citizens. The Supplier is required to provide the infrastructure, technology, management, and resourcing of the Contact Centre. b) Servicing and manage...
Delivery: United Kingdom
Documents
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