Customer Valuation and Insights PR24 Framework
s a business, Yorkshire Water Services (YWS) is regulated by Ofwat and as such, Ofwat conducts Price Reviews every five years to ensure our customer's needs and interests are being met, as well as our legal, environmental and social obligations. The last two Ofwat Price Reviews have placed a particularly strong emphasis on the role of customer engagement. Ofwat expects companies to listen to their customers to understand their preferences and priorities and reflect these in all aspects of their business operations,...
Buyer
YORKSHIRE WATER SERVICES LIMITED
Value
£1,900,000
Published
6 May 2022
Closes
8 Mar 2021
Procurement details
Source
Find a Tender
Region
Bradford
Procurement method
Selective
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
79300000
Market and economic research; polling and statistics
Lots
Lot 1 Customer Valuation
£400,000
This lot has been CANCELLED and all bidders notified. Yorkshire Water Services (YWS) intends to award a contract for obtaining an economic valuation of the services it offers. This contract will be a consultant led study including the undertaking of Willingness to Pay/Stated Preference/Revealed Preference Studies, specifically for Regulation and Investment S...
Delivery: Yorkshire And The Humber
Lot 2 Insights PR24 Framework
£1,500,000
Yorkshire Water Services (YWS) intends to implement a framework with a variety of experienced market research agencies that will provide support with a series of small to large scale market research projects. These projects will help to inform YWS' Ofwat 2024 Price Review (PR24) and support with business as usual activity. YWS are looking for market research...
Delivery: Yorkshire And The Humber
Documents
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Contains public sector information licensed under the Open Government Licence v3.0.