564 - Customer Relationship Management System (CRM)
Aston University are seeking to appoint a 3rd party delivery partner to work with the University to design, develop and implement a Customer Relationship Management (CRM) System using Microsoft Dynamics. The CRM project will entail the University deploying a single, enterprise-wide, cloud-based CRM system for managing interactions and relationships with key beneficiaries and stakeholders. Therefore, the University is seeking to appoint a 3rd party delivery partner to work with the University to design, develop and...
Buyer
ASTON UNIVERSITY
Value
Not provided
Published
15 Jan 2021
Closes
29 Jan 2021
Procurement details
Source
Find a Tender
Region
Birmingham
Procurement method
Open
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
72260000
Software-related services
72230000
Custom software development services
72212333
Contact management software development services
72212445
Customer Relation Management software development services
72212781
System management software development services
72212982
Configuration management software development services
72212983
Development software development services
Lots
Lot 1 564 - Customer Relationship Management System (CRM)
Value not provided
The supplier must: • Be a recognised Microsoft Dynamics 365 Gold Partner. • Have demonstrable enterprise wide XRM system implementation experience. • Have demonstrable HE sector experience. • Have demonstrable experience of designing and architecting solutions without a proprietary ‘IP layer’. This includes workflows which are tailored to the University’s re...
Delivery: Birmingham
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