Open Tenderocds-h6vhtk-028ab4

564 - Customer Relationship Management System (CRM)

Aston University are seeking to appoint a 3rd party delivery partner to work with the University to design, develop and implement a Customer Relationship Management (CRM) System using Microsoft Dynamics. The CRM project will entail the University deploying a single, enterprise-wide, cloud-based CRM system for managing interactions and relationships with key beneficiaries and stakeholders. Therefore, the University is seeking to appoint a 3rd party delivery partner to work with the University to design, develop and...

Buyer

ASTON UNIVERSITY

Value

Not provided

Published

15 Jan 2021

Closes

29 Jan 2021

Procurement details

Source

Find a Tender

Region

Birmingham

Procurement method

Open

Category

Services

Contract starts

Not provided

Contract ends

Not provided

CPV classifications

72260000

Software-related services

72230000

Custom software development services

72212333

Contact management software development services

72212445

Customer Relation Management software development services

72212781

System management software development services

72212982

Configuration management software development services

72212983

Development software development services

Lots

Lot 1 564 - Customer Relationship Management System (CRM)

Value not provided

The supplier must: • Be a recognised Microsoft Dynamics 365 Gold Partner. • Have demonstrable enterprise wide XRM system implementation experience. • Have demonstrable HE sector experience. • Have demonstrable experience of designing and architecting solutions without a proprietary ‘IP layer’. This includes workflows which are tailored to the University’s re...

Delivery: Birmingham

Documents

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Contains public sector information licensed under the Open Government Licence v3.0.