Provision and Support of the 101 Single Non-Emergency Number (SNEN)
The Home Office (HO) intends to undertake a procurement process to appoint a suitable body to manage, operate and administer the 101 Single Non-Emergency Number. The provider will be responsible for the set-up, maintenance and up-keep, development to maximise value for money, and suitable provision of resilience of the national components of the service. The purpose of this Prior Information Notice (PIN) is to alert potential suppliers to an opportunity and to elicit clarification questions regarding the 101 servic...
Buyer
Home Office - Digital Data & Technology (DDaT)
Value
£55,000,000
Published
14 Jan 2021
Closes
14 Jan 2021
Procurement details
Source
Find a Tender
Region
United Kingdom
Procurement method
Not provided
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
64211000
Public-telephone services
64200000
Telecommunications services
Lots
Lot 1 Provision and Support of the 101 Single Non-Emergency Number (SNEN)
Value not provided
The Authority intends to extend the current automatic speech recognition (ASR) capability from recognition of police force or relevant location for the sake of matching the relevant police force, to allowing natural language descriptions of the purpose of call to be automatically routed in accordance with pre-defined categorisations and associated call routi...
Delivery: United Kingdom
Documents
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Contains public sector information licensed under the Open Government Licence v3.0.