Open Tenderocds-h6vhtk-028942

IT Support and Maintenance with Onsite Technical Support

Aspirations Academies Trust (“the Trust”) require a dedicated supplier to deliver IT support and maintenance service. The Supplier must provide support on all current IT equipment and any additional equipment purchased throughout the life of the contract (even if the purchase source of new equipment is not from that of the IT Services supplier).

Buyer

Aspirations Academies Trust

Value

£800,000

Published

11 Jan 2021

Closes

11 Feb 2021

Procurement details

Source

Find a Tender

Region

London

Procurement method

Open

Category

Services

Contract starts

Not provided

Contract ends

Not provided

CPV classifications

72600000

Computer support and consultancy services

Lots

Lot 1 IT Support and Maintenance with Onsite Technical Support

Value not provided

●A Service / Call Centre - A single point of contact for all Academy users of ICT ●Incident Management - fix faults, quickly restoring the IT service to the user ●Change Management - Manage, record and approve the introduction of changes to the IT infrastructure ●Release Management - Plan, test and control the installation of new software and hardware ●Probl...

Delivery: London

Documents

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Contains public sector information licensed under the Open Government Licence v3.0.