Delivery of the Online Dispute Resolution (ODR) Contact Point
BEIS has awarded a contract to CTSI to continue delivery of the Online Dispute Resolution (ODR) contact point from July 2019 to December 2020. The ODR contact point is a phone and online information and support service to assist parties in disputes about online purchases submitted via a Europe-wide ODR platform. The contract covers the cost of running the service only. ODR facilitates communication between parties in a dispute and a relevant ADR entity. This includes, but is not limited to: assisting consumers subm...
Buyer
Business Energy and Industrial Strategy
Value
£148,869
Published
31 Jul 2019
Closes
17 May 2019
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Direct
Category
Services
Contract starts
30 Jun 2019
Contract ends
31 Dec 2020
CPV classifications
75110000
General public services
Lots
Lot default Delivery of the Online Dispute Resolution (ODR) Contact Point
£148,869
BEIS has awarded a contract to CTSI to continue delivery of the Online Dispute Resolution (ODR) contact point from July 2019 to December 2020. The ODR contact point is a phone and online information and support service to assist parties in disputes about online purchases submitted via a Europe-wide ODR platform. The contract covers the cost of running the se...
Delivery: British Oversea Territories, Channel Islands, Europe, Isle of Man, Rest of the World, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
31 Jul 2019
Awarded contract notice on Contracts Finder
Award notice · Web page
Contains public sector information licensed under the Open Government Licence v3.0.