BHCC DS Casework Management
The system is required to manage end-to-end casework across the Customer Feedback and Information Rights functions within the Council. The system must support efficient, compliant, and transparent handling of cases, enabling improved customer experience, regulatory compliance, and organisational insight through reporting and analytics.
Buyer
Brighton & Hove City Council
Value
£126,596
Published
5 Nov 2026
Closes
25 Sept 2026
Procurement details
Source
Contracts Finder
Region
England
Procurement method
Selective
Category
Services
Contract starts
31 Jul 2027
Contract ends
31 Jul 2030
CPV classifications
48000000
Software package and information systems
Lots
Lot default BHCC DS Casework Management
£126,597
The system is required to manage end-to-end casework across the Customer Feedback and Information Rights functions within the Council. The system must support efficient, compliant, and transparent handling of cases, enabling improved customer experience, regulatory compliance, and organisational insight through reporting and analytics.
Documents
Unlock document linkAwarded contract notice on Contracts Finder
5 Nov 2026
Awarded contract notice on Contracts Finder
Award notice · Web page
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