Healthwatch and Independent Complaints Advocacy Service (ICAS)

Barnsley Metropolitan Borough Council (the Council) is looking to establish a contract for the provision of Healthwatch and ICAS within the local authority area The aim of Local Healthwatch is to give citizens and communities a stronger voice to influence and challenge how health and social care services are provided within their locality. Local Healthwatch are funded by and accountable to local authorities. The aim of ICAS is to support people to complain about the treatment or care that they or a friend or family...