Awarded Contractocds-b5fd17-fd98ff15-c54d-4d68-bf94-974d12b7879c

Telephony Service Voice Artist

HMRC's Telephony Service uses call routing announcements and messages to direct customers to the appropriate advisor or service to handle their call. We use a Voice Artist to record professional outgoing messages and announcements for the Speech Application within the HMRC Telephony Services. In order to maintain a fully functioning Voice Automation System, HMRC will need to record new messages and announcements using a professional Voice Recording Artist. (e.g. relating to EU Transition, Covid or new Government po...

Buyer

H M REVENUE & CUSTOMS

Value

£120,000

Published

1 Mar 2022

Closes

29 Jan 2022

Procurement details

Source

Contracts Finder

Region

United Kingdom

Procurement method

Direct

Category

Goods

Contract starts

1 Feb 2022

Contract ends

1 Feb 2025

CPV classifications

72000000

IT services: consulting, software development, Internet and support

Lots

Lot default Telephony Service Voice Artist

£120,000

HMRC's Telephony Service uses call routing announcements and messages to direct customers to the appropriate advisor or service to handle their call. We use a Voice Artist to record professional outgoing messages and announcements for the Speech Application within the HMRC Telephony Services. In order to maintain a fully functioning Voice Automation System,...

Delivery: England · United Kingdom, England, United Kingdom

Awarded contract notice on Contracts Finder

1 Mar 2022

Awarded contract notice on Contracts Finder

Award notice · Web page

HMRC Short Form Contract

Not provided

HMRC Short Form Contract

Contract signed · Word document

Contains public sector information licensed under the Open Government Licence v3.0.