Telephony Service Voice Artist
HMRC's Telephony Service uses call routing announcements and messages to direct customers to the appropriate advisor or service to handle their call. We use a Voice Artist to record professional outgoing messages and announcements for the Speech Application within the HMRC Telephony Services. In order to maintain a fully functioning Voice Automation System, HMRC will need to record new messages and announcements using a professional Voice Recording Artist. (e.g. relating to EU Transition, Covid or new Government po...
Buyer
H M REVENUE & CUSTOMS
Value
£120,000
Published
1 Mar 2022
Closes
29 Jan 2022
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Direct
Category
Goods
Contract starts
1 Feb 2022
Contract ends
1 Feb 2025
CPV classifications
72000000
IT services: consulting, software development, Internet and support
Lots
Lot default Telephony Service Voice Artist
£120,000
HMRC's Telephony Service uses call routing announcements and messages to direct customers to the appropriate advisor or service to handle their call. We use a Voice Artist to record professional outgoing messages and announcements for the Speech Application within the HMRC Telephony Services. In order to maintain a fully functioning Voice Automation System,...
Delivery: England · United Kingdom, England, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
1 Mar 2022
Awarded contract notice on Contracts Finder
Award notice · Web page
HMRC Short Form Contract
Not provided
HMRC Short Form Contract
Contract signed · Word document
Contains public sector information licensed under the Open Government Licence v3.0.