Awarded Contractocds-b5fd17-fd654f32-8080-40c5-919b-1eebd53a22ea

Audit Provision for the Assistance for Disabled Passengers

This is a project to assess how 5 Train Operating Companies (TOCs) manage the provision of assistance for disabled people. There are three principal elements, comprising audits of the following aspects: 1) TOC interaction with use of with the Rail Delivery Group's the Passenger Assist reservation system for booking assistance, including entering information into the RDG system, communication of booking information to station staff, and other TOCs where appropriate. 2) TOC implementation of the handover protocol for...

Buyer

OFFICE OF RAIL AND ROAD

Value

£30,000

Published

21 Apr 2023

Closes

17 Mar 2023

Procurement details

Source

Contracts Finder

Region

United Kingdom

Procurement method

Selective

Category

Services

Contract starts

31 Mar 2023

Contract ends

30 Jun 2023

CPV classifications

79212000

Auditing services

Lots

Lot default Audit Provision for the Assistance for Disabled Passengers

£35,000

This is a project to assess how 5 Train Operating Companies (TOCs) manage the provision of assistance for disabled people. There are three principal elements, comprising audits of the following aspects: 1) TOC interaction with use of with the Rail Delivery Group's the Passenger Assist reservation system for booking assistance, including entering information...

Awarded contract notice on Contracts Finder

21 Apr 2023

Awarded contract notice on Contracts Finder

Award notice · Web page

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