Awarded Contractocds-b5fd17-fc08a0a1-13ab-4368-9a25-5e708cfd4899

2026-030 IT Service Management (ITSM)

This contract is for a supplier to provide the Ivanti Information Technology Service Management (ITSM) solution. This includes the associated software licences, support, maintenance, and professional services required to enable its effective use. The solution will provide Ofgem with a secure, cloud-based platform to manage, track and resolve IT service requests, incidents, problems, changes and related operational activities through a structured and controlled service management environment. The supplier will be re...

Buyer

Ofgem

Value

£300,000

Published

20 Oct 2026

Closes

1 Jan 2026

Procurement details

Source

Contracts Finder

Region

England

Procurement method

Open

Category

Services

Contract starts

1 Sept 2026

Contract ends

30 Jul 2027

CPV classifications

72500000

Computer-related services

72600000

Computer support and consultancy services

72610000

Computer support services

72611000

Technical computer support services

Lots

Lot default 2026-030 IT Service Management (ITSM)

£300,000

This contract is for a supplier to provide the Ivanti Information Technology Service Management (ITSM) solution. This includes the associated software licences, support, maintenance, and professional services required to enable its effective use. The solution will provide Ofgem with a secure, cloud-based platform to manage, track and resolve IT service reque...

Delivery: British Oversea Territories, Channel Islands, Europe, Isle of Man, Rest of the World, United Kingdom

Awarded contract notice on Contracts Finder

20 Oct 2026

Awarded contract notice on Contracts Finder

Award notice · Web page

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Not provided

NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.

Tender notice

Contains public sector information licensed under the Open Government Licence v3.0.