ESCC - FW - iCasework Case Management System
To replace/renew the contract for a case management system (CMS) for managing complaints, enquiries, member enquiries, compliments, Ombudsman (Lgsco) complaints, FOI and environment information requests, data protection requests for public and police and ICO complaints.
Buyer
East Sussex County Council
Value
£333,670
Published
1 Sept 2023
Closes
13 Nov 2020
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Selective
Category
Services
Contract starts
2 Jul 2021
Contract ends
2 Jul 2025
CPV classifications
72222200
Information systems or technology planning services
Lots
Lot default ESCC - FW - iCasework Case Management System
£116,000
To replace/renew the contract for a case management system (CMS) for managing complaints, enquiries, member enquiries, compliments, Ombudsman (Lgsco) complaints, FOI and environment information requests, data protection requests for public and police and ICO complaints.
Delivery: South East · United Kingdom, South East, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
22 Mar 2023
Awarded contract notice on Contracts Finder
Award notice · Web page
Awarded contract notice on Contracts Finder
1 Sept 2023
Awarded contract notice on Contracts Finder
Award notice · Web page
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