SCW - Care Navigation Service Telephony System
The Care Navigation Service (CNS) a part of South Central West Commissioning Support Unit (SCW) operating out of Mallard Court, Bridgwater delivers service user information and pathway direction for E-referral and Patient Transport Services via a Call Centre type service. It is recognised that the current 3rd party provided call centre telephony solution at Mallard Court is no longer fit for purpose to meet the needs of the CNS service in terms of resilience, capacity, capability, speed to market and scalability. I...
Buyer
NHS SOUTH WEST COMMISSIONING SUPPORT
Value
£39,600
Published
29 May 2019
Closes
14 Jun 2019
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Open
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
64215000
IP telephone services
Lots
Lot default SCW - Care Navigation Service Telephony System
£39,600
The Care Navigation Service (CNS) a part of South Central West Commissioning Support Unit (SCW) operating out of Mallard Court, Bridgwater delivers service user information and pathway direction for E-referral and Patient Transport Services via a Call Centre type service. It is recognised that the current 3rd party provided call centre telephony solution at...
Documents
Unlock document linkOpportunity notice on Contracts Finder
29 May 2019
Opportunity notice on Contracts Finder
Tender notice · Web page
Intend Portal
Not provided
Intend Portal
Tender notice
Contains public sector information licensed under the Open Government Licence v3.0.