PP15020 - Independent Health Complaints Advocacy Service (IHCAS), Locally Branded As Wolverhampton Health Advocacy Complaints Service (WHACS) & Healthwatch Wolverhampton (HWW)

The Council is seeking to contract with a provider(s), for the provision of an Independent Health ComplaintsAdvocacy Service (IHCAS), Locally branded as Wolverhampton Health Advocacy Services (WHACS) to supportpeople from all client groups who wish to make a complaint about health service(s) and also HealthwatchWolverhampton (HWW) to operate as an independent consumer champion, to gather and represent the viewsof the public in the commissioning, provision and scrutiny of local care service. These two service elemen...