PAN3048 - Emergency Repairs Call Handling Service

Leicester City Council invites Tenders for the provision of Emergency Repairs Call Handling Service. This is a competitive procurement conducted in accordance with Regulation 27 the 'Open Procedure' under the Public Contracts Regulations 2015. The services required are the handling of all of the Authority's Housing Divisions emergency repairs calls received on the tenant's emergency repairs telephone number. The Service Provider will be required to identify genuine emergency calls, log an emergency repair job on th...