Independent Review of the Barbican Estate Office

Scope of Project The purpose of this project is to undertake an independent review of the BEO to investigate and report on the current issues identified above. We expect the review to be undertaken from the residents' perspective and will cover: - value for money - service charges - supervision and management costs - efficiency savings - cleaning - costs and level of service - the role of the CPA's - providing services in-house or externally - processes and procedures, including use of technology - performance mana...