Service Owner Management and Governance of the Contact Centre as a Service (CcaaS) contract
Defining the service owner role for the Contact Centre as a Service (CcaaS) contract and developing a blueprint for collaborative ways of working
Buyer
Defra
Value
£99,112
Published
11 Jan 2024
Closes
5 Jan 2024
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Selective
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
79411000
General management consultancy services
Lots
Lot default Service Owner Management and Governance of the Contact Centre as a Service (CcaaS) contract
£99,112
Defining the service owner role for the Contact Centre as a Service (CcaaS) contract and developing a blueprint for collaborative ways of working
Delivery: British Oversea Territories, Channel Islands, Europe, Isle of Man, Rest of the World, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
11 Jan 2024
Awarded contract notice on Contracts Finder
Award notice · Web page
DPEL Service Owner for Contact Centre as a Service 1.0 - Final_Redacted
Not provided
DPEL Service Owner for Contact Centre as a Service 1.0 - Final_Redacted
Contains public sector information licensed under the Open Government Licence v3.0.