Unified Communications

We are interested to hear from anybody that are able to service the following requirement: Orbit are replacing their incumbent contact centre platform due to forthcoming technology obsolescence and future integration requirements. Replacement Solution - Orbit envisage the future contact centre solution meeting the following criteria • Orbit do not wish to host any infrastructure within their datacentres and would look to SaaS or hosted solutions as a preference • Orbit are about to implement a new ERP system us...