Integrated Multi Channel Customer Contact and Resource Management Solution
The system underpins the critical functions of the Force Control Room enabling the public to contact the force in both emergency and non-emergency situations. As well providing contact management channels for the public the system also enables internal force communications with officers via Airwave radio technology and provides resource management capabilities for officers/vehicles, officer safety features are also built into this technology.
Buyer
South Yorkshire Police Headquarters
Value
£14,000,000
Published
21 Jan 2025
Closes
31 Oct 2024
Procurement details
Source
Contracts Finder
Region
Yorkshire and the Humber
Procurement method
Selective
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
48000000
Software package and information systems
Lots
Lot default Integrated Multi Channel Customer Contact and Resource Management Solution
£14,000,000
The system underpins the critical functions of the Force Control Room enabling the public to contact the force in both emergency and non-emergency situations. As well providing contact management channels for the public the system also enables internal force communications with officers via Airwave radio technology and provides resource management capabiliti...
Delivery: Yorkshire and the Humber · United Kingdom, Yorkshire and the Humber, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
21 Jan 2025
Awarded contract notice on Contracts Finder
Award notice · Web page
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