Provision of Local Healthwatch Service and Independent Complaints Advocacy (NHS Services)

The Health and Social Care Act 2012 makes provision for a consumer champion for health and social care called Healthwatch. There are two separate bodies with slightly different functions: Healthwatch England and Local Healthwatch. Local Healthwatch gives a stronger voice to people in influencing the health and wellbeing agenda and local service provision; providing signposting, supporting individuals with information and advice about access to services. The Act also makes provision for local authorities to make arr...