Awarded Contractocds-b5fd17-ef53a54f-1c9a-431a-b6b7-f8431cf2d6e5

Provision of Contact Centre as a Service Next Generation

Requirement for fully managed and featured Cloud Contract Centre voice services

Buyer

Government Commercial Agency

Value

£3,136,950

Published

6 May 2026

Closes

14 Jul 2025

Procurement details

Source

Contracts Finder

Region

United Kingdom

Procurement method

Selective

Category

Goods

Contract starts

31 Mar 2026

Contract ends

31 Mar 2029

CPV classifications

72222300

Information technology services

Lots

Lot default Provision of Contact Centre as a Service Next Generation

£3,136,950

Requirement for fully managed and featured Cloud Contract Centre voice services

Delivery: East Midlands · United Kingdom, East of England · United Kingdom, Guernsey, Isle of Man, Jersey, London · United Kingdom

Awarded contract notice on Contracts Finder

6 May 2026

Awarded contract notice on Contracts Finder

Award notice · Web page

Untitled document

Not provided

Award notice · Word document

Untitled document

Not provided

Award notice · ZIP archive

Untitled document

Not provided

Award notice · ZIP archive

Contains public sector information licensed under the Open Government Licence v3.0.