Helpdesk systems and support (IS and Facilities)
The objective of the project is to procure a secure, robust, industry standard service or application that delivers employee/customer self-service for:- IT Incident and FM Call Logging via a web-based portal and mobile application (app)- Searchable Service Catalogues- Self-service Service Requests- Recording and management of IS Change Requests- Searchable knowledgebase
Buyer
General Medical Council (GMC)
Value
£202,000
Published
27 Feb 2017
Closes
4 Nov 2016
Procurement details
Source
Contracts Finder
Region
Manchester
Procurement method
Open
Category
Services
Contract starts
3 Jan 2017
Contract ends
2 Jan 2020
CPV classifications
72253000
Helpdesk and support services
Lots
Lot default Helpdesk systems and support (IS and Facilities)
£202,000
The objective of the project is to procure a secure, robust, industry standard service or application that delivers employee/customer self-service for:- IT Incident and FM Call Logging via a web-based portal and mobile application (app)- Searchable Service Catalogues- Self-service Service Requests- Recording and management of IS Change Requests- Searchable k...
Delivery: London · United Kingdom, North West · United Kingdom, London, North West, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
27 Feb 2017
Awarded contract notice on Contracts Finder
Award notice · Web page
NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.
Not provided
NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.
Tender notice
Contains public sector information licensed under the Open Government Licence v3.0.