Hearing Impaired Access Audits

Objectives: - Assess the accessibility of four DWP sites for people who are deaf, have hearing loss, or tinnitus. - Make recommendations for improvements to these sites. - Provide best practice recommendations for the entire DWP estate. - Advise on modifications to existing DWP design guidance and GPA guidance to improve the accessibility of the DWP estate for the deaf and hard of hearing community. Pre-Visit Preparation: - DWP will identify four sites to be visited, including two variations of Job Centre Plus, one...