Applying Behavioural Insights to DfT's Digital by Default Workstream

We are trying to understand what perception staff have of digital ways of working and effect a cultural shift to this new way of working. We want to find out what the barriers are to staff using digital tools and changing their behaviour to use them in everyday policymaking. We are not only interested in awareness of digital tools but also the extent that people are aware of DfT digital processes for starting up new services. We expect the research to inform some of our communications to find out what staff would f...