Service Desk Management System
Nacro is seeking to procure a Service Desk Management System which meets the needs of our HR and ICT Teams. Currently ICT uses Spiceworks to manage their requests for service; HR does not currently utilise software to manage requests for service. Although the HR and ICT Teams will be using the System independently, there are common workflows, such as the starters, leavers and movers process, where both teams will be working on the same ticket. Additional information: Responses to questions raised.
Buyer
Nacro
Value
£36,000
Published
8 Nov 2019
Closes
27 Sept 2019
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Open
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
48610000
Database systems
Lots
Lot default Service Desk Management System
£36,000
Nacro is seeking to procure a Service Desk Management System which meets the needs of our HR and ICT Teams. Currently ICT uses Spiceworks to manage their requests for service; HR does not currently utilise software to manage requests for service. Although the HR and ICT Teams will be using the System independently, there are common workflows, such as the sta...
Delivery: East Midlands · United Kingdom, East of England · United Kingdom, London · United Kingdom, North East · United Kingdom, North West · United Kingdom, South East · United Kingdom
Documents
Unlock document linkOpportunity notice on Contracts Finder
8 Nov 2019
Opportunity notice on Contracts Finder
Tender notice · Web page
Request for Quotation
Not provided
Request for Quotation
Tender notice · Word document
Clarification log - 20 Sept 2019
Not provided
Clarification log - 20 Sept 2019
Clarifications · Excel spreadsheet
Nacro general terms and conditions
Not provided
Nacro general terms and conditions
Contract annexe · Word document
Contains public sector information licensed under the Open Government Licence v3.0.