Ride quality initiatives to improve customer experience

National Highways (NH) are committed to continually improving the experience that our customers experience on the strategic road network. One priority targeted in Road Investment Strategy 2: 2020-2025 is a "maintenance approach that will focus on safety and surface condition to enhance the quality of journeys". This project is being commissioned to partly address the surface condition aspects and the ride quality that road users experience. Furthermore, it is anticipated that the progression to better ride quality...