Understanding the Customer
National Highways had a requirement for a suitable replacement or alternative for its Customer Panel contract. The new contract should provide access to a range of ad hoc research approaches, generating robust evidence to help understand what our customers say, think or do in relation to NH policies, practices, services and communications
Buyer
National Highways
Value
£532,700
Published
22 Mar 2023
Closes
27 Jan 2023
Procurement details
Source
Contracts Finder
Region
Birmingham
Procurement method
Selective
Category
Services
Contract starts
7 Mar 2023
Contract ends
31 Mar 2025
CPV classifications
73210000
Research consultancy services
Lots
Lot default Understanding the Customer
£532,700
National Highways had a requirement for a suitable replacement or alternative for its Customer Panel contract. The new contract should provide access to a range of ad hoc research approaches, generating robust evidence to help understand what our customers say, think or do in relation to NH policies, practices, services and communications
Delivery: British Oversea Territories, Channel Islands, Europe, Isle of Man, Rest of the World, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
22 Mar 2023
Awarded contract notice on Contracts Finder
Award notice · Web page
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