Awarded Contractocds-b5fd17-e9c1429c-4cd9-43d2-8186-200f649bea9d

The Provision of an Automated Contact Solution

Your Homes Newcastle wishes to procure a competent provider to supply an automated, cloud-based, contact solution that operates independently across various systems, for both Your Homes Newcastle and, Leazes Homes Limited. We are seeking relevant, complete tenders for the provision of a specialist solution to enable us to establish effective Customer contact on behalf of both Your Homes Newcastle and Leazes Homes. The required solution should intelligently interpret data and signpost the Customer call to the approp...

Buyer

Your Homes Newcastle Ltd

Value

£597,000

Published

17 Jul 2018

Closes

9 Feb 2018

Procurement details

Source

Contracts Finder

Region

United Kingdom

Procurement method

Open

Category

Goods

Contract starts

31 Jul 2018

Contract ends

31 Jul 2023

CPV classifications

48400000

Business transaction and personal business software package

Lots

Lot default The Provision of an Automated Contact Solution

£550,000

Your Homes Newcastle wishes to procure a competent provider to supply an automated, cloud-based, contact solution that operates independently across various systems, for both Your Homes Newcastle and, Leazes Homes Limited. We are seeking relevant, complete tenders for the provision of a specialist solution to enable us to establish effective Customer contact...

Delivery: North East · United Kingdom, North East, United Kingdom

Opportunity notice on Contracts Finder

3 Jan 2018

Opportunity notice on Contracts Finder

Tender notice · Web page

Specification Document

Not provided

Specification Document

Tender notice · Word document

Pro-Contract; NEPO web-portal

Not provided

Pro-Contract; NEPO web-portal

Tender notice

Awarded contract notice on Contracts Finder

17 Jul 2018

Awarded contract notice on Contracts Finder

Award notice · Web page

Contains public sector information licensed under the Open Government Licence v3.0.