The Provision of an Automated Contact Solution
Your Homes Newcastle wishes to procure a competent provider to supply an automated, cloud-based, contact solution that operates independently across various systems, for both Your Homes Newcastle and, Leazes Homes Limited. We are seeking relevant, complete tenders for the provision of a specialist solution to enable us to establish effective Customer contact on behalf of both Your Homes Newcastle and Leazes Homes. The required solution should intelligently interpret data and signpost the Customer call to the approp...
Buyer
Your Homes Newcastle Ltd
Value
£597,000
Published
17 Jul 2018
Closes
9 Feb 2018
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Open
Category
Goods
Contract starts
31 Jul 2018
Contract ends
31 Jul 2023
CPV classifications
48400000
Business transaction and personal business software package
Lots
Lot default The Provision of an Automated Contact Solution
£550,000
Your Homes Newcastle wishes to procure a competent provider to supply an automated, cloud-based, contact solution that operates independently across various systems, for both Your Homes Newcastle and, Leazes Homes Limited. We are seeking relevant, complete tenders for the provision of a specialist solution to enable us to establish effective Customer contact...
Delivery: North East · United Kingdom, North East, United Kingdom
Documents
Unlock document linkOpportunity notice on Contracts Finder
3 Jan 2018
Opportunity notice on Contracts Finder
Tender notice · Web page
Specification Document
Not provided
Specification Document
Tender notice · Word document
Pro-Contract; NEPO web-portal
Not provided
Pro-Contract; NEPO web-portal
Tender notice
Awarded contract notice on Contracts Finder
17 Jul 2018
Awarded contract notice on Contracts Finder
Award notice · Web page
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