Awarded Contractocds-b5fd17-e7ce4c0b-adc9-11e6-9901-0019b9f3037b

NINO Confirmation Research

Market Research MR130001 Framework Agreement contract The overall aim of the research is to understand why customers are asking HMRC for their National Insurance number in writing. From October 2011 plastic National Insurance number cards were no longer issued and were replaced with a National Insurance number letter on HMRC headed paper. Demand for confirmation of a National Insurance number has risen by 21% over the past 5 years with c560,000 calls to our helpline and c330,000 written requests in 2014/15. Indicat...

Buyer

H M REVENUE & CUSTOMS

Value

£39,375

Published

18 Nov 2016

Closes

31 Mar 2016

Procurement details

Source

Contracts Finder

Region

United Kingdom

Procurement method

Not Applicable

Category

Services

Contract starts

9 May 2016

Contract ends

25 Jul 2016

CPV classifications

73000000

Research and development services and related consultancy services

Lots

Lot default NINO Confirmation Research

£39,375

Market Research MR130001 Framework Agreement contract The overall aim of the research is to understand why customers are asking HMRC for their National Insurance number in writing. From October 2011 plastic National Insurance number cards were no longer issued and were replaced with a National Insurance number letter on HMRC headed paper. Demand for confirma...

Delivery: British Oversea Territories, Channel Islands, Europe, Isle of Man, Rest of the World, United Kingdom

Awarded contract notice on Contracts Finder

18 Jul 2016

Awarded contract notice on Contracts Finder

Award notice · Web page

Contains public sector information licensed under the Open Government Licence v3.0.