Hypercare Contract
Dstl require Hypercare for the CHESS implementation from the date of go live. This is an extended level of support from the Project Team to help user adoption, promote effective use of the system, to facilitate the establishment of the new service model, and to support the in-house 1st level support team in handling post go-live support ticket volumes.
Buyer
Defence Science and Technology Laboratory
Value
£931,921
Published
24 Jun 2022
Closes
24 Jan 2022
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Selective
Category
Services
Contract starts
25 Jan 2022
Contract ends
30 Sept 2022
CPV classifications
72000000
IT services: consulting, software development, Internet and support
Lots
Lot default Hypercare Contract
£931,921
Dstl require Hypercare for the CHESS implementation from the date of go live. This is an extended level of support from the Project Team to help user adoption, promote effective use of the system, to facilitate the establishment of the new service model, and to support the in-house 1st level support team in handling post go-live support ticket volumes.
Documents
Unlock document linkAwarded contract notice on Contracts Finder
24 Jun 2022
Awarded contract notice on Contracts Finder
Award notice · Web page
Untitled document
Not provided
Contract signed · PDF
Untitled document
Not provided
Contract signed · PDF
Contains public sector information licensed under the Open Government Licence v3.0.