Contact Centre Systems Support
Leeds City Council is seeking the services of an experienced contractor holding the Avaya Diamond (previously Platinum) Partner accreditation to provide continuing maintenance, support and professional services for its existing and future Contact Centre telephony and associated technology infrastructure. The Council currently utilises Avaya VOIP telephony technology, Verint Work Force Optimisation and some bespoke software products in the Corporate Contact Centre and several partner satellite sites, supporting over...
Buyer
Leeds City Council
Value
£250,000
Published
22 Jun 2018
Closes
23 Jun 2018
Procurement details
Source
Contracts Finder
Region
Leeds
Procurement method
Open
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
32500000
Telecommunications equipment and supplies
Lots
Lot default Contact Centre Systems Support
£250,000
Leeds City Council is seeking the services of an experienced contractor holding the Avaya Diamond (previously Platinum) Partner accreditation to provide continuing maintenance, support and professional services for its existing and future Contact Centre telephony and associated technology infrastructure. The Council currently utilises Avaya VOIP telephony te...
Delivery: Yorkshire and the Humber · United Kingdom, Yorkshire and the Humber, United Kingdom
Documents
Unlock document linkOpportunity notice on Contracts Finder
22 Jun 2018
Opportunity notice on Contracts Finder
Tender notice · Web page
Invitation to Tender
Not provided
Invitation to Tender
Tender notice
Opportunity notice on Contracts Finder
22 Jun 2018
Opportunity notice on Contracts Finder
Tender notice · Web page
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