Specialist Customer Complaint Handlers
To secure additional complaint handlers at a Senior Customer Caseworker (SCC) level, on a flexible basis to cope with peaks in business demand and fill gaps in staff cover in order to mitigate against any potential shortfalls in CCWater meeting its operational business plan (OBP) performance and satisfaction targets. Additional information: Documents are available via the Bravo Solutions e-tendering platform. URL given below. All bids and communications must be submitted through this portal.
Buyer
CCW
Value
£400,000
Published
16 Apr 2019
Closes
17 May 2019
Procurement details
Source
Contracts Finder
Region
Birmingham
Procurement method
Open
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
65100000
Water distribution and related services
Lots
Lot default Specialist Customer Complaint Handlers
£400,000
To secure additional complaint handlers at a Senior Customer Caseworker (SCC) level, on a flexible basis to cope with peaks in business demand and fill gaps in staff cover in order to mitigate against any potential shortfalls in CCWater meeting its operational business plan (OBP) performance and satisfaction targets. Additional information: Documents are ava...
Delivery: East Midlands · United Kingdom, East of England · United Kingdom, London · United Kingdom, North East · United Kingdom, North West · United Kingdom, South East · United Kingdom
Documents
Unlock document linkOpportunity notice on Contracts Finder
16 Apr 2019
Opportunity notice on Contracts Finder
Tender notice · Web page
Link to eSourcing Portal
Not provided
Link to eSourcing Portal
Tender notice
Contains public sector information licensed under the Open Government Licence v3.0.