ARFQ - To provide Sefton Council with Additional Resource for the Development of a New Target Operating Model for Key Council Services

Sefton Council currently outsources a number of key services under a 10 year agreement which commenced in October 2008. These services are: • ICT • Revenue & Benefits • Customer Services • Transactional HR & Payroll; and • Accounts Payable This agreement is due to end in September 2018, and Sefton Council has commenced a programme of work to determine the specification that supports the optimum delivery model for the services after that date, and that reflects the business requirements of the Council & th...