Independent Health Complaints Advocacy Service

The London Borough of Enfield (the "Authority") is seeking to appoint a single provider to deliver an Independent Health Complaints Advocacy Service for Enfield residents, this will include: • Information about how to complain including who to complain to • Details and explanation on the complaints process and options at each stage of the process • Signposting people to other organisations who can help them if the Independent Health Complaints Advocacy Service can't • Providing people with an information pa...