24/7 call monitoring service

Information technology services. to provide a service and facilities: •Call handling software to meet Telecare Services Association (TSA) standards •Ability to identify individual personal and environmental sensor activation •One dedicated line for emergency calls •24/7, all year round call monitoring service •At least 3300 connections •Minimum of 2 x call handlers at any given time •Appropriate advice, reassurance, response to calls •Full disaster recovery system in place •Ability to respond to 1...