Awarded Contractocds-b5fd17-de9bdd51-5a95-489f-8394-4eeb0860589d

Netcall SolutionCare renewal

Netcall provide and support the IVR which answers all of our non emergency telephone calls on either [contact phone hidden] and 101. It also provides voice recognition and is used to route calls to the appropriate person or department without having to go via the Switchboard. This is a contract award. This purchase is a continuation of an existing agreement and competition is absent for technical reasons

Buyer

Leicestershire Police

Value

£31,036

Published

7 Mar 2023

Closes

2 Mar 2023

Procurement details

Source

Contracts Finder

Region

United Kingdom

Procurement method

Direct

Category

Goods

Contract starts

13 Mar 2023

Contract ends

12 Mar 2024

CPV classifications

48000000

Software package and information systems

Lots

Lot default Netcall SolutionCare renewal

£31,036

Netcall provide and support the IVR which answers all of our non emergency telephone calls on either [contact phone hidden] and 101. It also provides voice recognition and is used to route calls to the appropriate person or department without having to go via the Switchboard. This is a contract award. This purchase is a continuation of an existing agreement...

Awarded contract notice on Contracts Finder

7 Mar 2023

Awarded contract notice on Contracts Finder

Award notice · Web page

Contains public sector information licensed under the Open Government Licence v3.0.