Awarded Contractocds-b5fd17-dd9c817b-adc9-11e6-9901-0019b9f3037b

Call Handling Software - "Self Service" telephone and electronic enquiry service

Call handling software to mitigate the transfer of dealing with customer telephone calls which are no longer being dealt with by the customer contact team.

Buyer

West Dorset District Council

Value

£92,417

Published

18 Nov 2016

Closes

26 May 2016

Procurement details

Source

Contracts Finder

Region

United Kingdom

Procurement method

Not Applicable

Category

Services

Contract starts

25 May 2016

Contract ends

25 May 2019

CPV classifications

79510000

Telephone-answering services

Lots

Lot default Call Handling Software - "Self Service" telephone and electronic enquiry service

£92,417

Call handling software to mitigate the transfer of dealing with customer telephone calls which are no longer being dealt with by the customer contact team.

Delivery: South West · United Kingdom, South West, United Kingdom

Awarded contract notice on Contracts Finder

7 Jul 2016

Awarded contract notice on Contracts Finder

Award notice · Web page

Contains public sector information licensed under the Open Government Licence v3.0.