1819CS&TDXX Research to Profile and Understand the Assisted Digital and Digitally Excluded Support Needs for Customers
The aim of the research is to provide updated information on the size and makeup of the population requiring assisted digital and digitally excluded support to update HMRC's understanding of these customers and their specific support needs. The research will consist of a survey with the UK adult population and follow up depth interviews with customers requiring assisted digital and digitally excluded support. Findings from this research are expected to be used in multiple areas across the department to design and d...
Buyer
H M REVENUE & CUSTOMS
Value
£242,000
Published
4 Jul 2019
Closes
20 Mar 2019
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Other Mini Competition Within Lot 3 Of The BEIS Research And Evaluation Framework For Suppliers Who Confirmed Their Interest In Receiving HMRC Research Commissions.
Category
Services
Contract starts
17 Apr 2019
Contract ends
31 Oct 2019
CPV classifications
73110000
Research services
Lots
Lot default 1819CS&TDXX Research to Profile and Understand the Assisted Digital and Digitally Excluded Support Needs for Customers
£242,000
The aim of the research is to provide updated information on the size and makeup of the population requiring assisted digital and digitally excluded support to update HMRC's understanding of these customers and their specific support needs. The research will consist of a survey with the UK adult population and follow up depth interviews with customers requir...
Delivery: British Oversea Territories, Channel Islands, Europe, Isle of Man, Rest of the World, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
4 Jul 2019
Awarded contract notice on Contracts Finder
Award notice · Web page
Contains public sector information licensed under the Open Government Licence v3.0.