GB-London: Fair and effect debt management

The economic impact from the Covid-19 pandemic has been critical for both councils and their communities. Record numbers of households are in debt, councils are facing lower collection rates and more consumers find themselves in vulnerable circumstances. This climate threatens both the financial resilience of communities and the financial stability of councils themselves. Councils have come under much scrutiny for the methods used to collect debt and the ways in which they identify and This project will seek to str...