Paragon Asra Housing Ltd - Customer Relationship Management System (CRM)
Paragon Asra Housing Limited have appointed a supplier for their CRM Application. To provide the following high-level scope as follows - The CRM system must integrate with Northgate Housing v6.14; The CRM system must integrate with Castleton EDRM0 v4.2; Deliver rules based process scripts to front-line agents; Work flow management of activities and tasks; Comprehensive real-time and historical reporting; Measure the success of events and interactions with customers; Using Avaya On Demand for hosted telephony soluti...
Buyer
PARAGON ASRA HOUSING LIMITED
Value
£450,000
Published
12 Feb 2018
Closes
21 Aug 2017
Procurement details
Source
Contracts Finder
Region
West Surrey
Procurement method
Open
Category
Services
Contract starts
1 Apr 2018
Contract ends
31 Mar 2022
CPV classifications
48445000
Customer Relation Management software package
Lots
Lot default Paragon Asra Housing Ltd - Customer Relationship Management System (CRM)
£250,000
Paragon Asra Housing Limited have appointed a supplier for their CRM Application. To provide the following high-level scope as follows - The CRM system must integrate with Northgate Housing v6.14; The CRM system must integrate with Castleton EDRM0 v4.2; Deliver rules based process scripts to front-line agents; Work flow management of activities and tasks; Co...
Delivery: British Oversea Territories, Channel Islands, Europe, Isle of Man, Rest of the World, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
12 Feb 2018
Awarded contract notice on Contracts Finder
Award notice · Web page
Contains public sector information licensed under the Open Government Licence v3.0.