The Provision of Qualitative Customer Experience.
The FSCS are seeking an agency to deliver qualitative research to help us determine how we can improve the FSCS customer experience and whether we are using the right measures to evaluate customer satisfaction and customer trust.
Buyer
FINANCIAL SERVICES COMPENSATION SCHEME LIMITED
Value
£39,960
Published
18 Nov 2016
Closes
25 Sept 2015
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Other
Category
Services
Contract starts
11 Oct 2015
Contract ends
31 Dec 2015
CPV classifications
73000000
Research and development services and related consultancy services
Lots
Lot default The Provision of Qualitative Customer Experience.
£39,960
The FSCS are seeking an agency to deliver qualitative research to help us determine how we can improve the FSCS customer experience and whether we are using the right measures to evaluate customer satisfaction and customer trust.
Delivery: British Oversea Territories, Channel Islands, Europe, Isle of Man, Rest of the World, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
6 Oct 2015
Awarded contract notice on Contracts Finder
Award notice · Web page
Contains public sector information licensed under the Open Government Licence v3.0.